よくあるご質問

Q

What is the warranty period for the watch I purchased?


A

CITIZEN
Includes a 3-year international warranty.
Additionally, customers who register for the MY CITIZEN member service upon their purchase will receive an additional 2-year extension of the domestic warranty period (excluding The CITIZEN).

For The CITIZEN, if you register for the CITIZEN Owners Club, you will receive a domestic warranty of 10 years from the date of purchase.
*Cal.02 series has a 5-year domestic warranty.

CAMPANOLA
Includes a 3-year international warranty.
Furthermore, customers who register for the CITIZEN Owners Club member service upon their purchase will receive an additional 2-year extension of the domestic warranty period.

ALPINA
Includes a 2-year international warranty. Additionally, customers who purchase at our flagship store will have their domestic warranty period extended by 1 year as a benefit, bringing the total warranty period to 3 years.

ARNOLD & SON
Includes a 5-year international warranty.

BULOVA
Includes a 3-year international warranty.

FREDERIQUE CONSTANT
Includes a 2-year international warranty. Also, customers who purchase at the Frederique Constant Boutique Tokyo will benefit from an additional 1-year extension of the domestic warranty period, resulting in a total warranty period of 3 years.
*Some products are excluded. Please inquire with a staff member for details.

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